Yes! Call 0493 443 426 now for same-day visits - typically within 2 hours.

NO. We are a PRIVATE-PAY ONLY service. Payment via EFTPOS after care.

`Immediate access + hospital-level expertise:

• No waiting lists

• RN Supervisor with 15+ years experience

• Comes to you within 2 hours

• Custom care without bureaucracy`

All our nurses are:

• AHPRA-registered (RN/EN) with minimum 5 years aged care experience.

• Specialty-trained in dementia, palliative care, diabetes, or IV therapy.

• Police-checked and insured for in-home clinical care.We handle: medication administration, catheter care, chronic disease management, and end-of-life support.

We focus exclusively on private-pay clients, offering services often unavailable through government pathways:

• 24/7 urgent care (e.g., post-hospitalisation, acute symptom management)

• Custom wellness plans (dementia support, palliative care, complex wound care)

• Concierge coordination (pharmacy deliveries, specialist liaisons, family updates)

• Preventive health monitoring (medication reviews, mobility assessments). No waitlists, eligibility assessments, or funding caps.

We guarantee continuity:

• Your primary nurse’s schedule is reserved 4 weeks in advance.

• If unavailable, a pre-briefed backup nurse (with access to your care plan) steps in.

• All client records are securely shared via our encrypted portal for seamless care. No last-minute cancellations—we notify you 48h ahead if changes occur.

Absolutely. We specialise in flexible care durations:

• Short-term: Post-surgery rehab, respite for family carers, or palliative support.

• Long-term: Ongoing daily/weekly visits for chronic conditions.

• Emergency call-outs: Available within 2 hours (Sunshine Coast / North Brisbane metro areas). Bookings start at 1 week minimum.

To ensure we deliver the highest standard of clinical care, our services are strictly focused on medical support. We do not provide:

• Domestic Duties: Cleaning, laundry, meal preparation, grocery shopping, or pet care.

• Physical Mobility Support: Heavy lifting (e.g., transferring unassisted clients), moving furniture, or non-medical transport.

• Administrative Tasks: NDIS/My Aged Care applications, insurance claims, or government form submissions.

• Allied Health Services: Physiotherapy, occupational therapy, or podiatry (even if requested during a visit).

• Personal Care Beyond Basics: Hairdressing, nail clipping, or non-essential grooming.

Why?

• ⚕️ Safety: Nurses focus on clinical priorities (e.g., wound care, medication).

• ⚖️ Legal Compliance: Avoiding scope-of-practice violations under AHPRA guidelines.

• ⏱️ Time Integrity: Preventing rushed medical care due to non-core tasks.

Need These Services? We partner with trusted providers across Sunshine Coast/Brisbane North

Our comprehensive documentation is provided in-person only for critical legal and clinical reasons:

• AHPRA Compliance: Clinical nursing agreements require face-to-face assessment before service commencement.

• Professional Liability: Our professional indemnity policy requires personalised risk assessment.

• Legal Requirements: Australian Consumer Law mandates informed consent through proper explanation.

• Clinical Safety: Individual medical complexity assessment prevents scope-of-practice violations. All mandatory documents reviewed and signed during initial consultation—no digital shortcuts.

Complete documentation package as outlined in our Service Agreement:

• Service Agreement: Comprehensive document covering scope, fees, liability, and termination.

• Consent to Treatment: Authorises specific nursing interventions.

• Medical History and Assessment: Comprehensive health evaluation.

• Home Safety Risk Assessment: Environmental hazard identification.

• Privacy and Data Consent: AHPRA-compliant confidentiality terms.

• Care Plan Development: Individualised clinical protocols.

• Emergency Contact Form: 24/7 emergency response procedures. Plus medical documentation: current medications, specialist letters, immunisation records.

Yes, through our structured pre-service process:

• Phone Discussion: Call 0493 443 426 to discuss key terms, fees, and clinical scope.

• Cooling-Off Period: Working days available to cancel ongoing agreements (Australian Consumer Law).

• In-Person Review: Full documentation provided before signing.

• No Obligation: Decline service after reviewing terms—no charges until you sign. Our Director explains Brisbane Court jurisdiction, liability limits, and termination provisions personally.

We encourage discussion within our legal framework:

• Open Dialogue: Director addresses concerns during document review.

• Limited Amendments: Reasonable modifications considered (must maintain AHPRA compliance).

• No Pressure: Decline service if terms don't suit—cooling-off period available.

• Mediation Available: Mandatory mediation process for disputes available. Unlike government services with non-negotiable policies, we offer flexibility within professional nursing standards.